Case Studies

Accelerating Accounts Payable Efficiency: Insights from FleetPride

Written by Transcepta | Mar 24, 2025 6:16:46 PM

About FleetPride

FleetPride is the nation’s largest independent distributor of heavy-duty truck and trailer parts, serving a vast supplier network across 250+ locations in 45 states. In addition to distribution, FleetPride provides truck and trailer repair services at select locations.

The Challenge

With rapid expansion, FleetPride faced a significant increase in Accounts Payable (AP) invoice volume. The complexity of PO-based invoices—often containing hundreds of line items—meant AP staff had to manually key and match invoices to purchase orders (POs), a time-consuming and labor-intensive process.

Additionally, FleetPride processed non-PO invoices through an e-signature tool for GL coding and approval. While beneficial for documentation, this workflow was highly inefficient for AP staff, delaying payments and creating bottlenecks.

The inefficiencies led to:

  • Missed early payment discounts
  • Backlog queue of over 25,000 invoices in exception state, primarily due to product price variance and quantity variances
  • Limited invoice visibility for suppliers, resulting in frequent inquiries and credit holds
  • Increased workload for AP staff, reducing time for strategic initiatives

 

The Solution

To address these challenges and drive efficiency, FleetPride turned to Transcepta to transform its invoice processing from a manual, time-consuming task into a seamless, automated workflow. By leveraging Transcepta’s advanced AI-driven automation, FleetPride eliminated manual data entry, reduced invoice exceptions, and enhanced overall AP productivity. The implementation provided key benefits, including:

  • PO CloudMatch: Over 95% straight-through processing for PO-based invoices, perform 2 and 3-way matching at the line level.
  • Transcepta CloudCode: Fully automated GL coding and approval for non-PO invoices, significantly reducing manual GL assignment.
  • Real-time invoice status updates for suppliers, eliminating inquiries and improving supplier relationships.

With AP automation in place, FleetPride’s team now focuses on high-value strategic initiatives, positioning them as an industry leader in both operations and efficiency.

 

The Impact

FleetPride has set a new standard in AP automation, ensuring continued industry leadership through efficiency, accuracy, and innovation.

Want to learn more? Watch the 3-minute video for a testimonial from James Thurmond, AP Leader at FleetPride. Hear his insights on the successful journey to a fully automated AP Department.

 

Request a demo today!