Transcepta Privacy Policy

This page presents the Transcepta Privacy Policy, which describes how we use and protect information provided to us when you visit the Transcepta website, www.transcepta.com . Protecting your privacy is of critical importance to us. For that reason we utilize stringent security measures to protect your confidential information and we do NOT share your information with third parties who may wish to market their products to you. We value your relationship and work hard to honor the trust you place in us. Thank you for choosing Transcepta.

 WE PROTECT YOUR PRIVACY

• We do not sell your information to third parties.
• We do not share your information with outside parties who may wish to market their products to you. You do not have to take any action or instruct us to keep your information confidential. We will protect your privacy automatically.
• We are committed to protecting your information. We have physical, electronic and procedural safeguards to help prevent unauthorized access to confidential information.

Please be aware that other websites that you may access through our site may collect personally identifiable information about you. Our Privacy Policy does not cover those third party websites, and we encourage you to read their privacy policies prior to providing them with your personal information.

HOW WE PROTECT INFORMATION

Transcepta uses a combination of physical, electronic and procedural safeguards to protect your information from loss, misuse, alteration or destruction. For example:

We limit access to your information to our employees and other authorized parties who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

The information you provide to us online is protected by Secure Socket Layer (SSL) technology supporting up to 128-bit encryption to prevent unauthorized parties from viewing any confidential information transmitted to or from Transcepta during your session.  SSL is the leading security protocol for data transfer on the Internet. This technology scrambles your information as it moves between your PC's browser and Transcepta’s computer systems. When information is scrambled, or encrypted in this way, it becomes nearly impossible for anyone other than Transcepta to read it. This secure session helps protect the safety and confidentiality of your information when you interact with us online.

We use other technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to your data.

WHAT INFORMATION WE COLLECT

In the course of serving you, we collect information about you and your business from a variety of sources, such as:

• Information you provide to us, such as your name, company name, addresses, phone numbers, email addresses, bank account and routing numbers, and passwords, and other information we need to perform services for which you have registered;
• Information we receive from third parties, such as banking partners that may provide the status of payments from you or to you made via Transcepta.
• Information your trading partners provide to us, such as your name, company name, addresses, phone numbers, email addresses and other information we need to initiate services with you.

HOW WE USE INFORMATION

Information collected may be used for a number of purposes, such as:

• Delivering invoices
• Processing electronic payments
• Confirming receipt of electronic transmissions
• Providing you your account history
• Keeping you informed about services that may be of interest to you.

WHY WE MAY DISCLOSE INFORMATION AND TO WHOM

Transcepta always treats your information as confidential and takes all appropriate measures to protect it.  We will never sell or rent your information.  We may disclose the information we collect to nonaffiliated third parties such as:

• Companies that perform support services for us, such as technical systems consultants and programmers
• Companies involved in completing your transactions, such as financial institutions, your trading partners, fax transmitters or mail processors
• Fraud or identity screening services such as credit bureaus or other service providers to protect you and us against fraud
• Governmental agencies or authorities as required by law
• Third parties as required by law (in response to subpoenas or other legal processes), and those with whom you have requested us to share information.

HOW WE USE TECHNOLOGY TO IMPROVE YOUR EXPERIENCE

We may place cookies and similar files on your hard drive for security purposes, to facilitate site navigation, to facilitate your use of services, and to personalize your experience on our site.  A cookie is a small text file assigned by a Web server to the browser on your computer that keeps track of your preferences and recognizes returning visitors. Cookies cannot be used to run programs or deliver viruses to your computer. Transcepta uses cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information. When you sign in using your user name and password, the Transcepta Web server stores your unique identification, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page on the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. As a matter of security, we do not embed your account number(s) or passwords in our cookies.

HOW WE PROTECT INFORMATION OF FORMER CUSTOMERS

We use the same stringent security measures to protect the confidential information of our former customers as we do for our current customers.

CHANGES TO THIS PRIVACY POLICY

We may occasionally update this Privacy Policy to reflect changes in our services. If we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how Transcepta will use your information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Transcepta is protecting your information.

QUESTIONS AND SUGGESTIONS

Transcepta welcomes your comments.  If you have any questions regarding this Privacy Policy or believe that we have not adhered to it, please contact us as indicated below.

(Updated April 2006)